Supporting, Developing And Managing Volunteers (Accredited)

Nationally recognised qualification in Volunteer Management


This one day course explores how you can effectively manage, support and develop volunteers working in your organisation. It is aimed at Volunteer Managers and Co-ordinators.

We’ll cover

By the end of the session you will be able to:

  • Explain how organisations can support their volunteers effectively…we’ll talk about how support starts from the very beginning of volunteers’ relationship with the organisation, and is the responsibility of both volunteers and paid staff
  • Explain how supporting volunteers aids retention..…we’ll look at the link between reviewing progress and checking-in with each other, and volunteers’ wishes to stay and support a project
  • Explain how organisations can provide effective learning and skills development for volunteers…we’ll plan a timeline of appropriate role progression and tasks that lead to development – appropriate to your groups’ goals and activities
  • Explain how developing volunteers benefits the individuals and the organisation…we’ll prepare resources and our own skills for celebrating the great bits, and being ready for the challenging parts of managing volunteers

Benefits to you

You’ll feel much more confident in your ability to manage volunteers after this course and, in addition to the training, you will also have the opportunity to meet and network with other individuals, share ideas and gain valuable support.

“Rebecca is an amazing trainer. Her courses are both informative and motivational. I leave the session inspired to complement what I have learnt”
Heather Stuart, Hearing Help

“Essential training for all volunteer managers – to make sure you get the most out of your volunteer team”
Melissa Diaper

This course is accredited and is part two of two courses leading to the nationally recognised Gateway Qualifications Level 3 Award in Managing Volunteers. Part one ‘Volunteer Recruitment’ will be run again in May 2018 (date TBC). Both parts are certified on their own but delegates will need to successfully complete both parts to gain the award (you can attend them in any order). Delegates can choose to attend either course without gaining the full award. Certificates are awarded for each course and also for the full award.

The course fees shown below are per course and include the accreditation fee.

Need to train an entire team? All of our courses can be tailored to meet your needs and delivered in a way to suit you. Ask us for a quote.

Course Location

Ignite House
46-48 Springwood Drive,

Location Notes

Parking available on site or on adjacent roads

9 March 2018
10:00 am - 4:30 pm



By submitting your booking you are agreeing to our terms and conditions. To read our terms and conditions click here.

This event is fully booked.