Conflict Resolution

Overview

You will gain an understanding of how to deal with challenging situations and to manage and support people who are exhibiting ‘difficult behaviour’. It will give an overview of how to manage the relationships in your organisation between individuals.

It will also help to prevent future conflict and minimise the impact of ongoing conflict.

We’ll Cover

  • What difficult behaviour and conflict is
  • The impact of challenging situations on staff, colleagues, volunteers and your organisation
  • The reasons behind this type of behaviour
  • Ways of dealing with difficult behaviour and challenging situations
  • How to create effective boundaries
  • Ways to help prevent future conflict

Benefits to You

You will be able to feel more confident in your ability to deal with conflict and challenging situations, and create more positive working relationships with colleagues going forward.

Course Location

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Location
Witham Public Hall
Collingwood Road,
Witham,
Essex,
CM8 2DY

Location Notes

Located in the centre of Witham close to rail and bus links.

Entry is not through the main doors but through the Age UK building which is attached to the Public Hall.

There is a large public car park opposite (charges apply) and limited on-street parking in Collingwood Road, including a disabled bay immediately in front of the building. There are further disabled parking spaces in the public car park. Sat-Nav users should use the post code CM8 2DY.

The Public Hall has disabled access to all public areas with the exception of the balcony. The training room is located on the first floor.

Date/Time
11 December 2019
9:30 am - 4:00 pm

Categories

Bookings

By submitting your booking you are agreeing to our terms and conditions. To read our terms and conditions click here.

Ticket TypePriceSpaces
Statutory and Commercial Organisations£220.00
Voluntary and community organisations, towns and parish councils and CICs with over £500,000 income pa£180.00
Voluntary and community organisations, towns and parish councils and CICs with under £100,000 income pa£70.00
Voluntary and community organisations, towns and parish councils and CICs with £100,000 - £500,000 income pa£125.00