Conflict Resolution

Overview

You will gain an understanding of how to deal with challenging situations and to manage and support people who are exhibiting ‘difficult behaviour’. It will give an overview of how to manage the relationships in your organisation between individuals.

It will also help to prevent future conflict and minimise the impact of ongoing conflict.

We’ll Cover

  • What difficult behaviour and conflict is
  • The impact of challenging situations on staff, colleagues, volunteers and your organisation
  • The reasons behind this type of behaviour
  • Ways of dealing with difficult behaviour and challenging situations
  • How to create effective boundaries
  • Ways to help prevent future conflict

Benefits to You

You will be able to feel more confident in your ability to deal with conflict and challenging situations, and create more positive working relationships with colleagues going forward.

Course Location

Location
The Hub Business Centre, Ipswich
2 Civic Drive,
Ipswich,
Suffolk,
IP1 2QA

Location Notes

The Hub Business Centre is a centrally located, modern office building in Ipswich.

They are positioned on the roundabout at Civic Drive and St. Matthews Street which forms part of the inner arterial link road and has good access to the A14 via either London Road or Norwich Road. The Hub is only a few minutes walk from the centre of town which boasts retailers such as Monsoon, WH Smiths, Debenhams and M&S. There is a good range of local parking available and long term permits can be purchased for the Spiral car park on Civic Drive and for the car park on St. Matthews Street. There is a bus stop just outside and the Rail Station is a 15 minute walk away.

Their telephone number is: 01473 381400

 

Date/Time
19 February 2020
9:30 am - 4:00 pm

Categories

Bookings

By submitting your booking you are agreeing to our terms and conditions. To read our terms and conditions click here.

Ticket TypePriceSpaces
Statutory and Commercial Organisations£220.00
Voluntary and community organisations, towns and parish councils and CICs with over £500,000 income pa£180.00
Voluntary and community organisations, towns and parish councils and CICs with under £100,000 income pa£70.00
Voluntary and community organisations, towns and parish councils and CICs with £100,000 - £500,000 income pa£125.00