*Note: This course will be held on the first floor. The training room is accessible by stairs only.*
This new one day course looks at practical skills and information to help staff or volunteers better support the vulnerable clients with whom they work. There will be a focus on practical skills and techniques that will build confidence and skills.
- Setting and maintaining appropriate boundaries
- How and where we might refer or signpost clients to other services if needed
- Good practice guidelines and organisational policy when faced with issues such as mental health, aggressive behaviour, confidentiality and other challenges
Benefits to you
By the end of the course participants will be able to clearly define their support roles, be able to describe and demonstrate the skills and qualities needed to become an effective source of support for vulnerable clients and feel confident in their ability to respond appropriately to clients’ needs and any issues that may be presented.
Winsley's House, High Street,
29 January 2019
9:30 am - 4:00 pm
By submitting your booking you are agreeing to our terms and conditions. To read our terms and conditions click here.
Bookings are closed for this event.