Working with Vulnerable Clients

Overview
This new one day course looks at practical skills and information to help staff or volunteers better support the vulnerable clients with whom they work. There will be a focus on practical skills and techniques that will build confidence and skills.

We’ll cover:

  • Setting and maintaining appropriate boundaries
  • How and where we might refer or signpost clients to other services if needed
  • Good practice guidelines and organisational policy when faced with issues such as mental health, aggressive behaviour, confidentiality and other challenges

Benefits to you
By the end of the course participants will be able to clearly define their support roles, be able to describe and demonstrate the skills and qualities needed to become an effective source of support for vulnerable clients and feel confident in their ability to respond appropriately to clients’ needs and any issues that may be presented.

Course Location

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Location
Chelmsford
tbc,
Chelmsford,
Essex,
CM1

Location Notes

Venue to be confirmed. Please check back later or phone the C360 VST office on 01376 550507.

Date/Time
6 June 2018
10:00 am - 4:00 pm

Categories

Bookings

By submitting your booking you are agreeing to our terms and conditions. To read our terms and conditions click here.

Ticket Type Price Spaces
1. Voluntary and community organisations, Town & Parish Councils and CICs with over £500,000 income pa £180.00
2. Voluntary and community organisations, Town & Parish Councils and CICs with £100,000 - £500,000 income pa £125.00
3. Voluntary and community organisations, Town & Parish Councils and CICs with less than £100,000 income pa £70.00
4. BURSARY Uttlesford based groups with registered charity status £25.00