This new one day course looks at practical skills and information to help staff or volunteers better support the vulnerable clients with whom they work. There will be a focus on practical skills and techniques that will build confidence and skills.
- Setting and maintaining appropriate boundaries
- How and where we might refer or signpost clients to other services if needed
- Good practice guidelines and organisational policy when faced with issues such as mental health, aggressive behaviour, confidentiality and other challenges
Benefits to you
By the end of the course participants will be able to clearly define their support roles, be able to describe and demonstrate the skills and qualities needed to become an effective source of support for vulnerable clients and feel confident in their ability to respond appropriately to clients’ needs and any issues that may be presented.
Winsley's House, High Street,
Central Colchester, at bottom of High Street/top of East Hill. Opposite The Minories art gallery and FirstSite. Look for a white building with dark blue doors. Please be advised that this location has differing floor levels.
Nearest car park is Greyfriars Car Park off Castle Road & Roman Road which is a privately run car park. For other car parks and public transport see this page. Cheapest all day car park for delegates arriving before 9am is NCP in Osbourne Street.
6 June 2018
10:00 am - 4:00 pm
By submitting your booking you are agreeing to our terms and conditions. To read our terms and conditions click here.
Bookings are closed for this event.